{"id":797,"date":"2023-03-27T16:58:09","date_gmt":"2023-03-27T20:58:09","guid":{"rendered":"https:\/\/brightsign2425.wpenginepowered.com\/?page_id=797"},"modified":"2026-04-03T15:34:59","modified_gmt":"2026-04-03T19:34:59","slug":"%e3%82%b5%e3%83%9d%e3%83%bc%e3%83%88%e3%82%92%e4%be%9d%e9%a0%bc%e3%81%99%e3%82%8b","status":"publish","type":"page","link":"https:\/\/www.brightsign.biz\/ja\/resources\/request-support\/","title":{"rendered":"\u30aa\u30f3\u30e9\u30a4\u30f3\u30b5\u30dd\u30fc\u30c8\u30c1\u30b1\u30c3\u30c8\u3092"},"content":{"rendered":"<section\n  id=\"hero-block_19d5b34a70281c17c0841166627eef1b\"\n  class=\"hero custom-block\"\n  data-form-url=\"\"\n>\n  <!-- Backgrounds: cover full section, center position (extended via SCSS) -->\n        <div id=\"hero-desktop-background\" style=\"background-image: url('https:\/\/www.brightsign.biz\/wp-content\/uploads\/2023\/05\/GenericChatSupportResource_Hero-1920x900.jpg'); background-size: cover; background-position: center center; background-repeat: no-repeat;\"><\/div>\n        <div id=\"hero-mobile-background\" style=\"background-image: url('https:\/\/www.brightsign.biz\/wp-content\/uploads\/2023\/05\/GenericChatSupportResource_Hero-1920x900.jpg'); background-size: cover; background-position: center center; background-repeat: no-repeat;\"><\/div>\n  \n  <div class=\"hero-gradient\" aria-hidden=\"true\"><\/div>\n  <div class=\"block-inner medium\">\n    <div class=\"block-inner-content grid-x grid-margin-y\">\n\n      <!-- MOBILE-only layout -->\n      <div class=\"cell small-12 show-for-small-only\">\n        \n        \n        \n        \n        <ul class=\"custom-breadcrumb\"><li>\u30b5\u30dd\u30fc\u30c8 \u30bb\u30f3\u30bf\u30fc<\/li><\/ul><div class=\"mobile-content form-content\"><h1>\u30ea\u30af\u30a8\u30b9\u30c8 <strong>\u30b5\u30dd\u30fc\u30c8<\/strong><\/h1>\n<\/div><div class=\"basic-button blue\"><a href=\"#zendesk\" target=\"_blank\">\u30b5\u30dd\u30fc\u30c8\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u9001\u4fe1\u3059\u308b <i class=\"fa-solid fa-chevron-right\"><\/i><\/a><\/div>      <\/div>\n      <!-- end MOBILE-only -->\n\n      <!-- DESKTOP text cell -->\n      <div class=\"cell small-12 medium-12 large-6 hide-for-small-only\">\n        \n        <ul class=\"custom-breadcrumb\"><li>\u30b5\u30dd\u30fc\u30c8 \u30bb\u30f3\u30bf\u30fc<\/li><\/ul><h1>\u30ea\u30af\u30a8\u30b9\u30c8 <strong>\u30b5\u30dd\u30fc\u30c8<\/strong><\/h1>\n<div class=\"basic-button blue\"><a href=\"#zendesk\" target=\"_blank\">\u30b5\u30dd\u30fc\u30c8\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u9001\u4fe1\u3059\u308b <i class=\"fa-solid fa-chevron-right\"><\/i><\/a><\/div>      <\/div>\n      <!-- end DESKTOP text cell -->\n\n      <!-- DESKTOP form\/video cell -->\n      <div class=\"cell small-12 medium-12 large-6 center-play hide-for-small-only\">\n        \n              <\/div>\n      <!-- end DESKTOP form\/video cell -->\n\n    <\/div><!-- .block-inner-content -->\n  <\/div><!-- .block-inner -->\n<\/section><!-- hero -->\n\n\n\n    <section id=\"full-width-text-block_855e7c66d8039413805ccaba02ced20b\" class=\"full-width-text custom-block dark small-top small-bottom brand-htags default-lists\">\n\n        <div class=\"block-inner medium\">\n\n        <h2 style=\"text-align: center\">\u30b5\u30dd\u30fc\u30c8<\/h2>\n<p style=\"text-align: center\">E\u30e1\u30fc\u30eb\u3067\u306e\u304a\u554f\u3044\u5408\u308f\u305b\u306e\u5834\u5408\u3082\u3001\u304a\u96fb\u8a71\u3067\u306e\u304a\u554f\u3044\u5408\u308f\u305b\u306e\u5834\u5408\u3082\u3001\u304a\u5ba2\u69d8\u306e\u72b6\u6cc1\u3092\u8a73\u3057\u304f\u304a\u77e5\u3089\u305b\u3044\u305f\u3060\u304f\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002\u4ee5\u4e0b\u306e\u60c5\u5831\u3092\u5fc5\u305a\u3054\u8a18\u5165\u304f\u3060\u3055\u3044\u3002<\/p>\n\n        \n        <\/div><!-- block-inner -->  \n\n        \n    <\/section><!-- full-width-text -->  \n\n\n\n\n\n\n\n<section id=\"media-grid-block_f5527822aa8f5cbf4f5149ab53781c8f\" class=\"media-grid custom-block dark none-top small-bottom\">\n\n<div class=\"block-inner medium\">\n\n<div class=\"full-width-text default-htags\">\n\n\n<\/div>\n\n\n<div class=\"grid-x\">\n\n\n<div class=\"mg-cell cell small-12 medium-4\">\n\n    <div class=\"mg-cell-inner item-parent\">\n\n    <div class=\"mg-item-content remove-overlay default-htags default-lists\">\n\n        \n            <div class=\"mg-item-image\">\n\n                <img decoding=\"async\" src=\"https:\/\/www.brightsign.biz\/wp-content\/uploads\/2024\/06\/which-player.jpg\" alt=\"\" \/>\n           \n\n                            <\/div>\n        \n        \n\n            <div class=\"mg-content-top\">\n\n                <h5>\u30d7\u30ec\u30fc\u30e4\u30fc\u306e\u30e2\u30c7\u30eb\u540d<\/h5>\n                                    <p>BrightSign\u30d7\u30ec\u30fc\u30e4\u30fc\u306e\u30e2\u30c7\u30eb\u3068BrightSignOS\u2122\u30d5\u30a1\u30fc\u30e0\u30a6\u30a7\u30a2\u306e\u30d0\u30fc\u30b8\u30e7\u30f3\u3092\u304a\u77e5\u3089\u305b\u304f\u3060\u3055\u3044\u3002.<\/p>\n<p>&nbsp;<\/p>\n                                \n\n            <\/div><!-- mg-content-top -->\n\n            <\/div><!-- mg-item-content -->\n\n            <ul class=\"mg-cta-list small-buttons\">\n\n                                \n                \n            <\/ul>\n\n    \n    <\/div><!-- mg-cell-inner -->\n\n<\/div><!-- mg-cell -->\n\n\n<div class=\"mg-cell cell small-12 medium-4\">\n\n    <div class=\"mg-cell-inner item-parent\">\n\n    <div class=\"mg-item-content remove-overlay default-htags default-lists\">\n\n        \n            <div class=\"mg-item-image\">\n\n                <img decoding=\"async\" src=\"https:\/\/www.brightsign.biz\/wp-content\/uploads\/2024\/06\/brightsign-advantage-software-v2.png\" alt=\"\" \/>\n           \n\n                            <\/div>\n        \n        \n\n            <div class=\"mg-content-top\">\n\n                <h5>bright\u8457\u8005\u30d0\u30fc\u30b8\u30e7\u30f3<\/h5>\n                                    <p>\u30d7\u30ec\u30fc\u30e4\u30fc\u3067\u4f7f\u7528\u3057\u3066\u3044\u308bbrightAuthor connected\u307e\u305f\u306fbrightAuthor classic\u306e\u30d0\u30fc\u30b8\u30e7\u30f3\u3092\u5fc5\u305a\u660e\u8a18\u3057\u3066\u304f\u3060\u3055\u3044\u3002.<\/p>\n                                \n\n            <\/div><!-- mg-content-top -->\n\n            <\/div><!-- mg-item-content -->\n\n            <ul class=\"mg-cta-list small-buttons\">\n\n                                \n                \n            <\/ul>\n\n    \n    <\/div><!-- mg-cell-inner -->\n\n<\/div><!-- mg-cell -->\n\n\n<div class=\"mg-cell cell small-12 medium-4\">\n\n    <div class=\"mg-cell-inner item-parent\">\n\n    <div class=\"mg-item-content remove-overlay default-htags default-lists\">\n\n        \n            <div class=\"mg-item-image\">\n\n                <img decoding=\"async\" src=\"https:\/\/www.brightsign.biz\/wp-content\/uploads\/2024\/06\/support-theIssue.jpg\" alt=\"\" \/>\n           \n\n                            <\/div>\n        \n        \n\n            <div class=\"mg-content-top\">\n\n                <h5>\u554f\u984c\u70b9<\/h5>\n                                    <p>\u554f\u984c\u306e\u8a73\u7d30\u3068\u3001\u8a66\u3057\u305f\u89e3\u6c7a\u7b56\u3092\u304a\u77e5\u3089\u305b\u304f\u3060\u3055\u3044\u3002.<\/p>\n                                \n\n            <\/div><!-- mg-content-top -->\n\n            <\/div><!-- mg-item-content -->\n\n            <ul class=\"mg-cta-list small-buttons\">\n\n                                \n                \n            <\/ul>\n\n    \n    <\/div><!-- mg-cell-inner -->\n\n<\/div><!-- mg-cell -->\n\n\n<\/div><!-- grid-x -->\n\n\n<\/div><!-- block-inner -->  \n\n<\/section><!-- ### -->\n\n\n\n\n\n    <section id=\"full-width-text-block_741b185deb1284f2d15cae3cfe2caf58\" class=\"full-width-text custom-block dark none-top none-bottom brand-htags default-lists\">\n\n        <div class=\"block-inner medium\">\n\n        <h3 style=\"text-align: center\">\u30b5\u30dd\u30fc\u30c8\u30fb\u30aa\u30d7\u30b7\u30e7\u30f3<\/h3>\n<p style=\"text-align: center\">BrightSign\u306e\u88fd\u54c1\u3068\u30b5\u30fc\u30d3\u30b9\u306f\u3001\u81a8\u5927\u306a\u6a5f\u80fd\u3092\u63d0\u4f9b\u3057\u3066\u3044\u307e\u3059\u3002BrightSign\u306e\u30d7\u30ec\u30fc\u30e4\u30fc\u30921\u53f0\u4ee5\u4e0a\u3054\u8cfc\u5165\u3044\u305f\u3060\u304f\u3068\u3001\u69d8\u3005\u306a\u30b5\u30dd\u30fc\u30c8\u3092\u53d7\u3051\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002.<\/p>\n\n        \n        <\/div><!-- block-inner -->  \n\n        \n    <\/section><!-- full-width-text -->  \n\n\n\n\n\n<section id=\"media-text-block_1511048a2ad6866921d0429c44b77457\" class=\"media-text custom-block dark small-top none-bottom\" >\n    <div class=\"dot-in\"><\/div><!-- dot-in -->\n    <div class=\"block-inner medium grid-x left\">\n    \n        <div class=\"cell small-12 medium-12 large-6 mediatext-content default-checks\">\n            <div aria-hidden=\"true\" class=\"blue-dot\"><\/div>\n                            <h4>\u7121\u6599\u30b5\u30dd\u30fc\u30c8<\/h4>\n                                                    <ul>\n<li>\u7121\u5236\u9650\u306e\u7121\u6599E\u30e1\u30fc\u30eb\u30b5\u30dd\u30fc\u30c8\u3001, <em>\u7fcc\u55b6\u696d\u65e5\u4ee5\u5185\u306e\u56de\u7b54\u304c\u4fdd\u8a3c\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/em>.<\/li>\n<li><a href=\"https:\/\/www.brightsign.biz\/ja\/%e3%83%aa%e3%82%bd%e3%83%bc%e3%82%b9\/%e3%82%bd%e3%83%95%e3%83%88%e3%82%a6%e3%82%a7%e3%82%a2%e3%81%ae%e3%83%80%e3%82%a6%e3%83%b3%e3%83%ad%e3%83%bc%e3%83%89\/\">\u7121\u6599\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9<\/a> brightAuthor\u63a5\u7d9a\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u304a\u3088\u3073BrightSign\u30d7\u30ec\u30fc\u30e4\u30fc\u306e\u30aa\u30da\u30ec\u30fc\u30c6\u30a3\u30f3\u30b0\u30b7\u30b9\u30c6\u30e0\u3067\u3042\u308bBrightSignOS\u306e\u30a2\u30c3\u30d7\u30c7\u30fc\u30c8\u3002.<\/li>\n<li>\u30a2\u30af\u30bb\u30b9 <a href=\"https:\/\/docs.brightsign.biz\/developers\" target=\"_blank\" rel=\"noopener\">\u958b\u767a\u8005\u30ea\u30bd\u30fc\u30b9<\/a> \u306a\u3069\u306a\u3069\u3002.<\/li>\n<\/ul>\n<p>\u55b6\u696d\u6642\u9593\u304a\u3088\u3073\u55b6\u696d\u65e5\u306f\u3001\u6708\u66dc\u65e5\u304b\u3089\u91d1\u66dc\u65e5\u306e\u5348\u524d1\u6642\uff08PST\uff09\u304b\u3089\u5348\u5f8c4\u6642\uff08PST\uff09\u307e\u3067\u3068\u3057\u307e\u3059\u3002.<\/p>\n                        \n                            <div class=\"basic-button blue\">\n                    <a href=\"#zendesk\" target=\"_blank\">\n                        \u7121\u6599\u30b5\u30dd\u30fc\u30c8\u3092\u7533\u3057\u8fbc\u3080                    <\/a>\n                <\/div><!-- basic-cta -->\n                        \n                    <\/div><!-- mediatext-content -->\n        \n        <div class=\"cell small-12 medium-12 large-6 form-wrapper\">\n                            <!-- Normal form on all devices -->\n                                                    <div class=\"mediatext-image default-bg\">\n                        <img decoding=\"async\" src=\"https:\/\/www.brightsign.biz\/wp-content\/uploads\/2023\/03\/Software.jpg\" alt=\"\" \/>\n                                            <\/div><!-- mediatext-image -->\n                                                            \n                    <\/div><!-- form-wrapper -->\n        \n    <\/div><!-- block-inner -->\n<\/section><!-- media-text -->\n\n\n\n\n\n<section id=\"media-text-block_fb039104327b4bdd4118ec9b85e0549d\" class=\"media-text custom-block dark none-top small-bottom\" >\n    <div class=\"dot-in\"><\/div><!-- dot-in -->\n    <div class=\"block-inner medium grid-x right\">\n    \n        <div class=\"cell small-12 medium-12 large-6 mediatext-content default-checks\">\n            <div aria-hidden=\"true\" class=\"blue-dot\"><\/div>\n                            <h4>\u512a\u5148\u30b5\u30dd\u30fc\u30c8<\/h4>\n                                                    <ul>\n<li><strong>\u30b3\u30fc\u30eb\u30d0\u30c3\u30af<\/strong> $100.00<br \/>\nBrightSign\u306e\u30c6\u30af\u30cb\u30ab\u30eb\u30b5\u30dd\u30fc\u30c8\u306b\u304a\u96fb\u8a71\u304f\u3060\u3055\u3044\u3002\u9023\u7d61\u5148 <em>\u7fcc\u55b6\u696d\u65e5\u4ee5\u5185<\/em> \u307e\u3067\u3054\u9023\u7d61\u304f\u3060\u3055\u3044\u3002.<\/li>\n<li><strong>\u512a\u5148\u30b3\u30fc\u30eb\u30d0\u30c3\u30af\uff1a<\/strong> $400.00<br \/>\nBrightSign\u306e\u30c6\u30af\u30cb\u30ab\u30eb\u30b5\u30dd\u30fc\u30c8\u306b\u304a\u96fb\u8a71\u304f\u3060\u3055\u3044\u3002\u9023\u7d61\u5148 <em>4\u55b6\u696d\u6642\u9593\u4ee5\u5185<\/em> \u307e\u3067\u3054\u9023\u7d61\u304f\u3060\u3055\u3044\u3002.<\/li>\n<\/ul>\n<p>\u55b6\u696d\u6642\u9593\u304a\u3088\u3073\u55b6\u696d\u65e5\u306f\u3001\u6708\u66dc\u65e5\u304b\u3089\u91d1\u66dc\u65e5\u306e\u5348\u524d1\u6642\uff08PST\uff09\u304b\u3089\u5348\u5f8c4\u6642\uff08PST\uff09\u307e\u3067\u3068\u3057\u307e\u3059\u3002.<\/p>\n                        \n                            <div class=\"basic-button blue\">\n                    <a href=\"https:\/\/www.brightsign.biz\/ja\/%e3%81%8a%e5%95%8f%e3%81%84%e5%90%88%e3%82%8f%e3%81%9b\/#contact\" target=\"_self\">\n                        \u512a\u5148\u30b5\u30dd\u30fc\u30c8\u8cfc\u5165                    <\/a>\n                <\/div><!-- basic-cta -->\n                        \n                    <\/div><!-- mediatext-content -->\n        \n        <div class=\"cell small-12 medium-12 large-6 form-wrapper\">\n                            <!-- Normal form on all devices -->\n                                                    <div class=\"mediatext-image default-bg\">\n                        <img decoding=\"async\" src=\"https:\/\/www.brightsign.biz\/wp-content\/uploads\/2023\/04\/AdobeStock_577399340-750x440.jpeg\" alt=\"\u30c6\u30af\u30cb\u30ab\u30eb\u30b5\u30dd\u30fc\u30c8\u30fb\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u793e\u54e1\" \/>\n                                            <\/div><!-- mediatext-image -->\n                                                            \n                    <\/div><!-- form-wrapper -->\n        \n    <\/div><!-- block-inner -->\n<\/section><!-- media-text -->\n\n\n\n\n\n<section id=\"ticker-block_e2fde0d8d236be91f1d43329f5157759\" class=\"ticker custom-block white-bg dark small-top small-bottom\">\n\n            <h4>\u696d\u754c\u30ea\u30fc\u30c0\u30fc\u304b\u3089\u306e\u4fe1\u983c<\/h4>\n    \n    <div class=\"block-inner\">\n        <div class=\"swiper ticker-swiper\">\n            <div class=\"swiper-wrapper\">\n\n                                    \n                        <div class=\"swiper-slide\">\n                                                            <img decoding=\"async\" src=\"https:\/\/www.brightsign.biz\/wp-content\/uploads\/2024\/05\/PlugPowerGrayscale.svg\" alt=\"\" \/>\n                                                                                <\/div>\n\n                    \n                        <div class=\"swiper-slide\">\n                                                            <img decoding=\"async\" src=\"https:\/\/www.brightsign.biz\/wp-content\/uploads\/2024\/05\/GoPro_logo_light.svg\" alt=\"\" \/>\n                                                                                <\/div>\n\n                    \n                        <div class=\"swiper-slide\">\n                                                            <img decoding=\"async\" src=\"https:\/\/www.brightsign.biz\/wp-content\/uploads\/2024\/05\/lg.svg\" alt=\"\" \/>\n                                                                                <\/div>\n\n                    \n                        <div class=\"swiper-slide\">\n                                                            <img decoding=\"async\" src=\"https:\/\/www.brightsign.biz\/wp-content\/uploads\/2024\/05\/bestbuy.svg\" alt=\"\" \/>\n                                                                                <\/div>\n\n                    \n                        <div class=\"swiper-slide\">\n                                                            <img decoding=\"async\" src=\"https:\/\/www.brightsign.biz\/wp-content\/uploads\/2024\/05\/bose.svg\" alt=\"\" \/>\n                                                                                <\/div>\n\n                    \n                        <div class=\"swiper-slide\">\n                                                            <img decoding=\"async\" src=\"https:\/\/www.brightsign.biz\/wp-content\/uploads\/2024\/05\/PlugPowerGrayscale.svg\" alt=\"\" \/>\n                                                                                <\/div>\n\n                    \n                        <div class=\"swiper-slide\">\n                                                            <img decoding=\"async\" src=\"https:\/\/www.brightsign.biz\/wp-content\/uploads\/2024\/05\/GoPro_logo_light.svg\" alt=\"\" \/>\n                                                                                <\/div>\n\n                    \n                        <div class=\"swiper-slide\">\n                                                            <img decoding=\"async\" src=\"https:\/\/www.brightsign.biz\/wp-content\/uploads\/2024\/05\/lg.svg\" alt=\"\" \/>\n                                                                                <\/div>\n\n                    \n                        <div class=\"swiper-slide\">\n                                                            <img decoding=\"async\" src=\"https:\/\/www.brightsign.biz\/wp-content\/uploads\/2024\/05\/bestbuy.svg\" alt=\"\" \/>\n                                                                                <\/div>\n\n                    \n                        <div class=\"swiper-slide\">\n                                                            <img decoding=\"async\" src=\"https:\/\/www.brightsign.biz\/wp-content\/uploads\/2024\/05\/bose.svg\" alt=\"\" \/>\n                                                                                <\/div>\n\n                                    \n            <\/div><!-- swiper-wrapper -->\n        <\/div><!-- swiper -->\n    <\/div><!-- block-inner -->\n<\/section><!-- ticker -->\n\n\n\n<div class=\"wp-native-block block-outer\"><div class=\"block-inner medium\">\n<p><\/p>\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":4164,"parent":556,"menu_order":150,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_searchwp_excluded":"","footnotes":""},"class_list":["post-797","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.brightsign.biz\/ja\/wp-json\/wp\/v2\/pages\/797","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.brightsign.biz\/ja\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.brightsign.biz\/ja\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.brightsign.biz\/ja\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.brightsign.biz\/ja\/wp-json\/wp\/v2\/comments?post=797"}],"version-history":[{"count":2,"href":"https:\/\/www.brightsign.biz\/ja\/wp-json\/wp\/v2\/pages\/797\/revisions"}],"predecessor-version":[{"id":13485,"href":"https:\/\/www.brightsign.biz\/ja\/wp-json\/wp\/v2\/pages\/797\/revisions\/13485"}],"up":[{"embeddable":true,"href":"https:\/\/www.brightsign.biz\/ja\/wp-json\/wp\/v2\/pages\/556"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.brightsign.biz\/ja\/wp-json\/wp\/v2\/media\/4164"}],"wp:attachment":[{"href":"https:\/\/www.brightsign.biz\/ja\/wp-json\/wp\/v2\/media?parent=797"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}